Responsible Gaming Commitment

Core Principles of Responsible Play

Every gambling activity carries a risk of financial loss. No strategy or system removes this risk completely. Lonestar (AM) encourages players to treat gambling as a form of entertainment, not a source of income. Control starts with clear limits and honest self assessment.

The following principles support responsible play:

• Set a budget before placing any bet and stick to it;
• Treat losses as the cost of entertainment rather than money to recover;
• Avoid gambling when stressed, tired, or under pressure;
• Use deposit, loss, and session limits available on the platform;
• Take regular breaks during casino games and sports betting;
• Keep gambling separate from daily financial obligations.

These principles help protect both financial and emotional wellbeing.

Recognizing Signs of Gambling Addiction

Problem gambling can develop gradually and often goes unnoticed. Early recognition allows players to seek help before the situation worsens.

Common indicators include:

• More money or time spent on gambling than planned;
• Additional bets placed to chase previous losses;
• Money borrowed or possessions sold to fund gambling;
• Neglect of work, school, or family responsibilities;
• False statements about the amount of time or money spent gambling;
• Irritability or anxiety when not gambling;
• Gambling used as an escape from stress or negative emotions;
• Failed attempts to cut back or stop gambling;
• Continued gambling despite financial or personal consequences;
• Loss of interest in hobbies or relationships outside gambling.

Addiction to gambling is a recognized medical condition that requires attention and proper care.

Preventing and Managing Gambling Addiction

Addiction related to gambling can be prevented through awareness and consistent habits. Lonestar (AM) provides practical tools and recommendations to help players gamble responsibly and stay in control.

Useful tips include:

• Set deposit, loss, and wager limits before playing;
• Use self exclusion tools if gambling feels difficult to control;
• Schedule days away from gambling each week;
• Avoid gambling under the influence of alcohol or drugs;
• Keep track of time and money spent through account history;
• Set reminders to take breaks during long sessions;
• Avoid using gambling as a way to solve financial problems;
• Talk openly with family or friends about gambling habits;
• Seek professional support at the first sign of concern;
• Review account activity regularly to stay aware of spending patterns.

These steps help maintain a healthy relationship with gambling over time.

Where to Find Help and Support

Several organizations in the United States offer confidential support for gambling related concerns. These resources provide guidance, counseling, and helplines for players who want to learn more about problem gambling support.

• National Council on Problem Gambling: ncpgambling.org, helpline 1-800-GAMBLER;
• Gamblers Anonymous: gamblersanonymous.org;
• SAMHSA National Helpline: samhsa.gov, 1-800-662-4357;
• National Problem Gambling Helpline Network: 1-800-522-4700.

A confidential step toward regaining control can start with a call to any of these organizations.

Reaching Lonestar (AM) Support Team

Lonestar (AM) support agents can assist players who show concern about gambling habits. Contact is available through several channels for added convenience.

• Live chat support available directly on the official website;
• Email support for detailed inquiries and documentation;
• Dedicated responsible gambling section within account settings;
• Frequently asked questions page for quick guidance.

Players are encouraged to reach out at the first sign of concern.